Privacy Policy for WeHelpToUnderstand.com

Last Updated: December 2025

WeHelpToUnderstand.com (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, enroll in continuing education courses, or submit payments.

1. Information We Collect

We collect only the information necessary to provide our services:

A. Personal Information You Provide

• Name

• Email address

• Phone number (if voluntarily provided)

• Course registration details

• Payment details (processed securely through third-party platforms such as PayPal—we do not store card numbers)

B. Automatically Collected Information

When you browse our site, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• General usage data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Register you for courses

• Process tuition payments

• Email you Zoom links and course materials

• Provide CE certificates or proof of completion

• Send scheduling updates or reminders

• Maintain internal records and comply with legal requirements

• Improve the functionality of our website

We never sell or rent your personal information.

3. Payment Processing

All payments are processed securely through PayPal or another trusted third-party processor.
WeHelpToUnderstand.com does not store any credit card or banking information.

Your billing information is governed by the privacy policy of the payment provider you choose to use.

4. Email & Communication

By registering for a course, you agree to receive:

• Zoom class links

• Schedule confirmations

• CE certificates

• Necessary course updates

• Administrative emails related to your enrollment

We do not send marketing emails unrelated to the services you signed up for.

5. Tuition & Rescheduling Policy

Tuition for all CE courses is non-refundable.
However, students may reschedule to another available class date if something unexpected arises. To request a reschedule, please contact us at least 24 hours before the class start time.

6. Sharing of Information

We may share your information only in the following circumstances:

• With instructors providing the CE training

• With accreditation bodies or educational boards for CE verification

• With payment processors to complete your transaction

• When required by law, court order, or legal process

We do not sell or share personal information with advertisers or unrelated third parties.

7. Data Protection & Security

We take reasonable technical and organizational measures to protect your data from:

• Unauthorized access

• Loss or theft

• Alteration or misuse

While no system is ever 100% secure, we strive to protect your information using industry-standard safeguards.

8. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve performance

• Analyze traffic

• Personalize the browsing experience

You can choose to disable cookies in your browser, though some parts of the site may not function properly.

9. Children’s Privacy

Our services are intended for adults and professional interpreters.
We do not knowingly collect information from individuals under 18.

10. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your data (except required records for CE verification)

• Request details about how your data is used

To make a request, email us at helpyoutounderstand@gmail.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes to our services or applicable laws.
The “Last Updated” date will always show the most recent version.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

WeHelpToUnderstand.com
Email: helpyoutounderstand@gmail.com